Bildquelle:https://www.kvue.com/article/news/investigations/defenders/austin-texas-body-shop-round-rock-couple-delayed-repairs-defenders/269-72918294-c63f-4cc5-aaf0-0e77d5f61354

Ein Ehepaar aus Round Rock wirft einer Autowerkstatt in Austin vor, Reparaturen an ihrem Fahrzeug unnötig verzögert zu haben. Laut den Berichten der Defenders von KVUE wurde das Auto des Paares in der Werkstatt abgegeben, nachdem es in einen Unfall verwickelt war. Die Autowerkstatt sollte die Reparaturen in zwei Wochen abschließen, aber das Ehepaar behauptet, dass die Werkstatt den Zeitrahmen nicht eingehalten hat.

Das Ehepaar berichtet, dass die Werkstatt lange Wartezeiten und verzögerte Kommunikation über den Fortschritt der Reparaturen aufwies. Als sie das Auto schließlich abholen wollten, stellten sie fest, dass die Reparaturen immer noch nicht abgeschlossen waren. Das Paar war gezwungen, rechtliche Schritte einzuleiten, um eine Entschädigung für die Verzögerungen zu erhalten.

Die Autowerkstatt hat bisher nicht auf die Anschuldigungen reagiert. In der Zwischenzeit warnt das Paar andere Autobesitzer in der Region davor, ihre Dienste in Anspruch zu nehmen, um ähnliche enttäuschende Erfahrungen zu vermeiden. Die Defenders von KVUE setzen ihre Untersuchungen fort, um sicherzustellen, dass Verbraucher angemessen geschützt sind, wenn es um Autoreparaturen geht.

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By Anna Müller

Anna Müller is a seasoned journalist with a wealth of experience and a profound commitment to delivering high-quality news coverage to the German-speaking community interested in U.S. affairs. As a senior journalist for DeutschlandTodayUSA, Anna plays a pivotal role in shaping the publication's editorial direction and maintaining its reputation for excellence. With a career spanning over two decades, Anna has witnessed and reported on some of the most significant events in U.S. history, providing her with invaluable insights into the intricate dynamics of American politics, culture, and society. Her reporting style is marked by meticulous research, incisive analysis, and a dedication to impartial journalism. Anna's storytelling prowess has brought her to the forefront of journalism, earning her the respect of colleagues and readers alike. Her ability to distill complex issues into clear and engaging narratives has made her a trusted source for those seeking to understand the United States from a German perspective. Beyond her work as a journalist, Anna is a tireless advocate for journalistic integrity and the vital role of a free press in a democratic society. Her dedication to the craft of journalism extends to mentoring the next generation of reporters and fostering a commitment to truth and accuracy. In her role at DeutschlandTodayUSA, Anna continues to provide in-depth coverage of U.S. news, offering readers a comprehensive and insightful view of the American landscape. Her passion for storytelling and her unwavering pursuit of the facts ensure that she remains a driving force in the world of German-language journalism focused on the United States. Outside of her journalistic pursuits, Anna enjoys exploring the rich cultural diversity of the United States, often finding inspiration for her reporting in the people and places she encounters during her travels.